Privacy Policy

This Privacy Policy governs the manner in which Fright Light Studio ("we" or "our") collects, uses, maintains, and discloses information collected from users ("users" or "you") of the website https://frightlightstudio.co.uk/ ("the Website"). This Privacy Policy applies to the Website and all products and services offered by Fright Light Studio.

Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users visit the Website, register on the Website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, mailing address, phone number, and payment information. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.

How We Use Collected Information

Fright Light Studio may collect and use users' personal information for the following purposes:
  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
  • To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to send users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Protection of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Third-Party Websites and Services

We do not sell, trade, or rent users' personal identification information to others. We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Children's Privacy

The Website is accessible to children, but it is not directed at children. We do not knowingly collect personal identification information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.

User Rights

Users have the right to access, rectify, erase, object to the processing of their personal data. If you would like to exercise any of these rights, please contact us using the contact information provided below.