Shipping Policy


Thank you for choosing Fright Light Studio for your handmade jewelry purchase. We aim to provide prompt and reliable shipping services. Please review our shipping policy below.
  1. Dispatch Time
1.1 UK Orders:
  • For orders within the United Kingdom, please allow 4-7 working days for us to dispatch your order.
  • Dispatch time refers to the time it takes for us to prepare and package your order for shipment.
1.2 International Orders:
  • For international orders outside of the United Kingdom, please allow 4-7 working days for us to dispatch your order.
  • Dispatch time refers to the time it takes for us to prepare and package your order for shipment.
  1. Delivery Time
2.1 UK Orders:
  • After dispatch, you can expect your order to be delivered within 2-5 working days if you are located within the United Kingdom.
2.2 International Orders:
  • After dispatch, international delivery times may vary depending on the destination and customs procedures.
  • Please allow up to 30 working days for your order to be delivered.
  1. Shipping Methods and Providers
3.1 UK Orders:
  • We utilize reliable shipping providers to deliver your order within the United Kingdom.
  • The specific shipping provider may vary depending on the size, weight, and destination of your order.
3.2 International Orders:
  • For international orders, we work with reputable shipping providers to ensure the safe and timely delivery of your order.
  • The specific shipping provider may vary depending on the size, weight, and destination of your order.
  1. Tracking and Notifications
4.1 Tracking Information:
  • For both UK and international orders, we provide tracking information whenever possible.
  • You will receive an email notification with your tracking details once your order has been dispatched.
4.2 Order Updates:
  • We will keep you informed of any significant updates or delays regarding your order.
  • Please ensure that the email address provided during checkout is accurate and up to date to receive important notifications.
  1. Customs and Import Duties
5.1 International Orders:
  • Please note that international orders may be subject to customs inspections, import duties, and other applicable taxes.
  • Any additional charges or fees imposed by customs authorities are the responsibility of the recipient.
  1. Address Accuracy
6.1 Shipping Address:
  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • Fright Light Studio is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  1. Order Issues and Assistance
7.1 Customer Support:
  • If you encounter any issues with your order or require assistance, please contact our customer support team at fright.light.studio@gmail.com.
  • We will make every effort to address and resolve your concerns in a timely manner.
Please note that our shipping policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team at fright.light.studio@gmail.com.
Thank you for shopping with Fright Light Studio.
Fright Light Studio Email: fright.light.studio@gmail.com