Shipping Policy
Thank you for choosing Fright Light Studio for your handmade jewelry purchase. We aim to provide prompt and reliable shipping services. Please review our shipping policy below.
- Dispatch Time
- For orders within the United Kingdom, please allow 4-7 working days for us to dispatch your order.
- Dispatch time refers to the time it takes for us to prepare and package your order for shipment.
- For international orders outside of the United Kingdom, please allow 4-7 working days for us to dispatch your order.
- Dispatch time refers to the time it takes for us to prepare and package your order for shipment.
- Delivery Time
- After dispatch, you can expect your order to be delivered within 2-5 working days if you are located within the United Kingdom.
- After dispatch, international delivery times may vary depending on the destination and customs procedures.
- Please allow up to 30 working days for your order to be delivered.
- Shipping Methods and Providers
- We utilize reliable shipping providers to deliver your order within the United Kingdom.
- The specific shipping provider may vary depending on the size, weight, and destination of your order.
- For international orders, we work with reputable shipping providers to ensure the safe and timely delivery of your order.
- The specific shipping provider may vary depending on the size, weight, and destination of your order.
- Tracking and Notifications
- For both UK and international orders, we provide tracking information whenever possible.
- You will receive an email notification with your tracking details once your order has been dispatched.
- We will keep you informed of any significant updates or delays regarding your order.
- Please ensure that the email address provided during checkout is accurate and up to date to receive important notifications.
- Customs and Import Duties
- Please note that international orders may be subject to customs inspections, import duties, and other applicable taxes.
- Any additional charges or fees imposed by customs authorities are the responsibility of the recipient.
- Address Accuracy
- Please ensure that the shipping address provided during checkout is accurate and complete.
- Fright Light Studio is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Order Issues and Assistance
- If you encounter any issues with your order or require assistance, please contact our customer support team at fright.light.studio@gmail.com.
- We will make every effort to address and resolve your concerns in a timely manner.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team at fright.light.studio@gmail.com.
Thank you for shopping with Fright Light Studio.
Fright Light Studio Email: fright.light.studio@gmail.com